Return & Exchange Information
Your satisfaction is important to us at To-Do's, so your purchase is 100% guaranteed! If for any reason you are not satisfied and wish to make a return or an exchange - please follow these instructions:
Exchanges
If you would like to make an exchange for another item, please call us at 618-656-8899 during normal business hours: Monday through Friday 9:00 am to 7:00 pm CST, Saturday 9:00 am to 5:00 pm, and Sunday 10:00 am to 2 pm CST.
Returns
- Securely package the item(s) to be returned.
- Include a copy of your original invoice, and indicate the reason for the return.
- Return your package to us at the address below using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number.
Please Note:
- Shipping charges are not reimbursed.
- All returns will be credited to the original form of payment.
- All claims of damage or shortage must be reported within 3 days of your receipt of the shipment.
- We promise to process your return quickly, however due to credit card statement closing dates, please allow up to two billing cycles for your credit to appear on your statement.
- To ensure proper credit - all returns must arrive within 30 days of receipt of your original order and be shipped back unopened with all original packaging, in saleable condition.
Ship Your package to:
To-Do's
Returns Department
1702 Troy Road
Edwardsville, Illinois 62025
Please Note:
If you have any questions regarding the status of a return, please e-mail us at Returns@To-Dos.com. You may also contact us via phone at 618-656-8899.
