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| Return & Exchange Information |
| Your satisfaction is important to us at To-Do's, so your purchase is
100% guaranteed! If for any reason you are not satisfied and wish to make a
return or an exchange - please follow these instructions:
Exchanges
If you would like to make an exchange for another item, please call us at
618-656-8899 during normal business hours: Monday through Friday 9:00 am to 7:00 CST
pm, and Saturday 9:00 am to 5:00 pm CST.
Returns
- Securely package the item(s) to be returned.
- Include
a copy of your original invoice, and indicate the reason for
the return.
- Return your package to us at the address below using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number.
Please Note:
- Shipping charges are not reimbursed.
- All returns will be credited to the original form of
payment.
- All claims of damage or shortage must be reported
within 3 days of your receipt of the shipment.
- We
promise to process your return quickly, however due to
credit card statement closing dates, please allow up to two billing cycles for your credit to appear
on your statement.
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To ensure
proper credit - all returns must arrive within 30 days
of receipt of your original order and be shipped back
unopened with all original packaging, in saleable
condition.
Ship
Your package to:
To-Do's
Returns Department
1702 Troy Road
Edwardsville, Illinois 62025
Questions
If you have any questions regarding the status of a return, please e-mail us at
Returns@To-Dos.com. You may
also contact us via phone at 618-656-8899. |
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Gund®, babyGund® and Gotta Getta Gund® are registered trademarks of Gund, Inc. All designs copyrighted Gund, Inc.
Qualatex® is a registered trademark of Pioneer Balloon Company.
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